FAQ

What inks are you using for printing apparel?

Our apparel is created with the latest in garment printing technology. In addition, our inks are water-based and eco-friendly. This makes the feel much softer than traditional screen printed shirts, but just as durable. 

We’re using CPSIA (Consumer Product Safety Improvement Act) compliant inks, which are required when printing on children's wear 12 and below.

What type of ink do you use?

We use genuine Brother GT-3, water-based pigment inks. GT-3 inks are CPSIA compliant and Oeko-Tex™ certified, which means they are safe to print on youth/children’s clothing and reduce environmental waste. Also, GT-3 inks provide a high washing colorfast AATCC rating of 4.

 

How durable are DTG printed shirts compared to Screen Printed shirts?

Our experience shows us that DTG printed shirts are just as durable as screen printed shirts when it comes to washability.

 

How should I wash my printed garments?

Direct-to-Garment (DTG) printing technology offers a wide variety of printable garments and design colour options at an affordable price. The DTG ink in this process is different from the ink screen printers use. Keep in mind that the original manufacturer's care instructions don't take into consideration the DTG printing process.

Be wary of washing and drying on a high setting, especially when the garment is 100% cotton. High-temperature washes can fade and crack the print, and a high-temperature dryer settings can shrink the garment, as well as damage the print. 

In order for you to prolong the life of your custom print, we suggest following the care instructions below:

Machine wash cold, inside-out, gentle cycle with mild detergent and similar colours. Use non-chlorine bleach, only when necessary. No fabric softeners. Tumble dry low or hang-dry for longest life. Cool iron inside-out if necessary. Do not iron decoration. Do not dry clean

 

Disclaimer about Direct to Garment

You may notice some discolouration or off-white residue on your apparel. Do not worry! This is a special solution used for printing and can sometimes leave marks during the drying process. These are not stains and will wash off after the first wash cycle. Our apparel is created with the latest in garment printing technology. In addition, our inks are water-based and eco-friendly. This makes them feel much softer than traditional screen printed shirts, but just as durable!

Fabric Blend Disclaimer

Our standard DTG printing process is best suited for garments that are 100% cotton - if you’re looking for the most opaque result, 100% cotton is your best bet. This fabric generally has a better result due to its tight weave.

 

 

 

However, there are exceptions to this. If a cotton is too thick, it can absorb the ink and result in a more faded look (for example, the Gildan 2000 is a thicker cotton).

Tri-blends and poly blends, Due to the looser weave and combination of fabrics, these garments will have a faded/vintage outcome with DTG printing. This is a pretty cool effect, but may not be ideal for you if you want a more opaque outcome.